Pre-arrival Services

1. Pre-arrival Notifications:
   • Notify port authorities and relevant parties of the vessel’s arrival.
   • Ensure all required documentation is in order.
2. Berth Reservations:
   • Arrange for a berth and secure docking space for the vessel.
3. Customs and Immigration Clearance:
   • Handle pre-arrival customs and immigration documentation.

Arrival Services

1. Pilot and Towage Services:
   • Arrange for pilotage and towage as necessary.
2. Berthing Assistance:
   • Coordinate with port authorities for safe docking of the vessel.

In-port Services

1. Cargo Operations:
   • Oversee loading and unloading of cargo.
   • Ensure proper stowage and handling according to regulations.
2. Crew Services:
   • Arrange for crew changes and shore leave.
   • Handle crew documentation and visas.
3. Bunkering and Supplies:
   • Coordinate refueling (bunkering) of the vessel.
   • Arrange for provisions, spare parts, and other supplies.
4. Repair and Maintenance:
   • Facilitate repairs and maintenance services as needed.
5. Customs Clearance:
   • Manage customs clearance for cargo and supplies.
6. Port Fee Payment:
   • Settle port fees, dues, and charges on behalf of the vessel owner.

Departure Services

1. Departure Clearance:
   • Obtain departure clearance from port authorities.
2. Pilot and Towage for Departure:
   • Arrange for pilotage and towage for safe departure.
3. Final Documentation:
   • Ensure all documentation is completed and submitted.

Post-departure Services

1. Reporting:
   • Provide a post-departure report to the shipowner or charterer.
   • Handle any outstanding issues or documentation.

Additional Services

1. Emergency Support:
   • Provide assistance in case of emergencies such as accidents, illnesses, or other unforeseen events.
2. Consultation and Advisory:
   • Offer advice on port regulations, tariffs, and best practices for efficient operations.